The NMPCC's education and training initiatives are driven by the need for a national approach to responding to missing persons issues in Australia.

The NMPCC has developed targeted education and training materials to assist agencies and professionals within the missing persons sector and other human service to enable all agencies to better respond to missing persons, their families and the community.

A major initiative launched in October 2007 was the development of a national counselling framework Supporting those who are left behind to assist counsellors in addressing the specific needs of families and friends of missing persons.